Health Advocate – is your lifeline for Healthcare & Insurance help. Health Advocate assists employees or members (and eligible family members) through their staff of Personal Health Advocates (PHAs). Members needing assistance call a special, toll-free Health Advocate telephone number 866-799-2731 or via the website https://members.healthadvocate.com/Login.aspx. The member speaks with a PHA, who then becomes "their" Personal Health Advocate, helping them with their issue, problem or other need for assistance. After obtaining the necessary background information, the PHA, assisted by medical directors and benefits and claims specialists, researches and resolves the inquiry and establishes a time frame and method for responding back to the member.